Effective Date: 1 July 2025
By placing an order on our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General
1.1 These Terms and Conditions (“Terms”) apply to all purchases made through Magna Color K.O.L. Sdn. Bhd. 199601019695 (392047-K) (“we”, “us”, or “our”) via our website
www.hcm-magna.com.my
1.2 We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.
2. Orders
2.1 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
2.2 Once an order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of your order, which occurs only when the product is dispatched.
2.3 We reserve the right to limit the quantities of any products or services that we offer.
3. Pricing and Payment
3.1 All prices are listed in Malaysian Ringgit (MYR) and excludes applicable taxes, unless stated otherwise.
3.2 We accept payments via Credit Cards, bank transfers, FPX and e-wallets.
3.3 Full payment must be received before your order is processed or shipped.
3.4 Resale Restriction: Products purchased from our website are strictly for personal use or consumption. You may not resell or distribute our products through any online platforms (e.g., Lazada, Shopee, Amazon) or offline retail channels without prior written permission from HCM Magna.
3.5 Price Compliance: You agree not to alter or adjust the selling price of any products purchased from our website. You must follow and maintain the stipulated retail prices listed on HCM Magna’s website at all times.
4. Shipping and Delivery
4.1 We deliver within Malaysia. For international orders, please contact us directly.
4.2 Shipping costs and delivery times vary depending on your location and will be displayed at checkout.
4.3 We are not liable for any delays in delivery caused by third-party logistics providers or events outside our control.
5. Returns and Refunds
5.1 If you are not satisfied with your purchase, you may return the item within 7 days of receiving the item. For a refund or exchange, subject to the following conditions:
- The item must be not be registered, unused and in its original packaging.
- Proof of purchase and order ID must be provided.
5.2 To initiate a return, please contact our customer service at [email/contact form].
5.3 Refunds will be processed to the original payment method within 14 working days after receiving the returned item.
6. Product Descriptions
6.1 We strive to ensure that all product details, descriptions, and prices appearing on the website are accurate. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.
7. Limitation of Liability
7.1 To the maximum extent permitted by Malaysian law, we shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
8. Privacy
8.1 Your personal information is collected, used, and stored in accordance with our
Privacy Policy.
9. Governing Law
9.1 These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Malaysia.